This English translation is provided for convenience only. The legally binding version of this document is the Polish version.
Purchase and Subscription Terms
This document sets out the rules for purchasing Diamonds and the ViaSanto Premium Subscription in the ViaSanto Application. It is part of the Terms of Service; capitalised terms used in it have the meanings given to them in the Terms of Service (section II).
1. Service Provider
The Service Provider of the ViaSanto Application is Marcelina Goździewska-Ćwirlej, running a sole proprietorship under the business name “ViaSanto Marcelina Goździewska-Ćwirlej”, ul. Sikorskiego 15/8, 64-920 Piła, Poland, NIP (tax ID) 7642700903, email: contact@viasanto.com (the “Service Provider”).
Purchases in the Application are made exclusively through the store from which the Application was downloaded: the App Store run by Apple (on iOS devices) or Google Play run by Google (on Android devices). Payment is collected and settled by the store operator under its own terms. The Service Provider is responsible for ensuring that purchased Diamonds and Premium access work in the Application as described in this document.
2. Free version and Premium
Free of charge it is possible, among other things, to: pray the Holy Rosary in its traditional form (in the “Rosaries & novenas” menu: “Dominican Rosary (classic)”), read and meditate on Sacred Scripture and the daily liturgical readings, belong to the ViaSanto Community and the ViaSanto Prayer Group, entrust one Intention of one’s own on the “My intentions” list (or join one Intention of another person on that list), pray for the Intentions entrusted by others and receive rewards for perseverance in prayer. In the free version it is not possible to belong to or create other Groups or Communities (e.g. the Group of one’s own parish).
ViaSanto Premium includes: (a) guidance through all the Rosary devotions available in the Application other than the Rosary in its Traditional Form, including the Full Rosary, the Living Rosary, the Rosary Decade, the Novena (the Rosary for 9 days), the Pompeii Novena, the Chaplet of Divine Mercy and the other chaplets and novenas; (b) membership in Prayer Groups and Communities other than ViaSanto and the ability to create them, within the limits described in the Application; (c) up to 5 Intentions on the “My intentions” list and submitting Community Intentions (the “ADD YOUR OWN INTENTION” button); (d) the Diamonds included in the Subscription price (section 3).
Prayer is always free. The Premium fee covers only the features of the Application that guide the User through particular devotions (e.g. guidance through the 54 days of the Pompeii Novena), not prayer itself.
Rosary Designs are not part of Premium; they are unlocked with Diamonds (section 9). Premium includes only the Diamonds granted as part of the Subscription price.
The Service Provider may make more features available free of charge than described above (e.g. during the Application’s launch period). Memberships of Prayer Groups and Communities obtained during such a period are not taken away; the limitation applies only to joining and creating new Groups and Communities.
Purchases are not available in the Web Version, and the limitations of the free version do not apply there.
3. Products and prices
- ViaSanto Premium — monthly Subscription (auto-renewing subscription, period: 1 month): PLN 9.99 per month; includes 250 💎 for every paid month.
- ViaSanto Premium — annual Subscription (auto-renewing subscription, period: 1 year): PLN 99.99 per year; includes 3,500 💎 granted at the start of every paid year.
- Launch Offer (time-limited): for new subscribers, the first year of the annual Subscription costs PLN 49.99, paid upfront for the whole first year (the store’s introductory offer). After the first year, the Subscription renews automatically at the regular price of PLN 99.99 per year, not at the promotional price, unless it is cancelled at least 24 hours before the end of the first year. The promotional price applies once only, to the first year. The 3,500 💎 bonus is also granted in the first year. The availability of the offer, its duration and eligibility for it (e.g. no previous ViaSanto Premium Subscription on the given store account) are determined by the store. If the offer is available to the User, its price and terms are shown before the purchase.
- Diamond Packs (one-time purchase): 100 💎 — PLN 9.99; 500 💎 — PLN 29.99; 1,000 💎 — PLN 49.99.
The ViaSanto Premium Subscription does not include a free trial.
The prices given apply in Poland and include applicable taxes. Prices in other currencies are set by the store for the given country. The price shown in the store’s purchase window at the time of purchase is binding.
4. Payments
Purchases in the Application are paid for exclusively through the App Store (iOS) or Google Play (Android). The available payment methods depend on the store and on the User’s country. The Service Provider does not accept payments directly (e.g. by card or BLIK outside the store) and does not receive the details of the User’s card or any other means of payment.
A purchase requires a ViaSanto Account (signed in) and a store account (Apple ID or Google account). The contract is concluded when the purchase is confirmed in the store’s window.
5. Delivery of Diamonds and Premium
Purchased Diamonds and Premium access are made available promptly after the store confirms the payment and the ViaSanto server verifies the transaction. Purchases are linked to the Account, so they work on every device on which the User signs in. If a purchase has not been delivered (e.g. because of a connection interruption), the “Restore purchases” button in the Application should be used; it is available on the “Choose your plan” screen and in Settings: the “Profile” tab (person icon on the bottom bar) → the “SUBSCRIPTION” section → “Purchase and subscription terms”. If that does not help, the Service Provider should be contacted (section 11).
6. Renewal and cancellation of the subscription
The Subscription renews automatically for another period of the same length (a month or a year), and the store charges the payment method linked to the User’s store account until the Subscription is cancelled. The renewal charge corresponds to the regular price in effect at the time of renewal (section 3).
Exception — Launch Offer: if the first year of the annual Subscription was paid at the promotional price of PLN 49.99, the Subscription renews after that year at the regular price of PLN 99.99 per year, not at the promotional price. The promotional price applies once only, to the first year.
The Subscription must be cancelled at least 24 hours before the end of the current billing period. Otherwise, it will be renewed for another period.
App Store (iPhone / iPad): payment will be charged to the Apple ID account at confirmation of purchase. The Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period; the account will be charged for renewal within 24 hours prior to the end of the current period. The Subscription can be managed and auto-renewal can be turned off in the Apple ID account settings after purchase.
Google Play (Android): payment is charged by Google Play at confirmation of purchase and, for each subsequent period, on the renewal date. The Subscription can be managed and cancelled at any time in Google Play.
The Subscription is cancelled in the store’s subscription settings:
- on iPhone or iPad: Settings → the User’s name (Apple ID) → Subscriptions → ViaSanto Premium, or the page apps.apple.com/account/subscriptions;
- on Android: the Google Play app → profile icon → Payments & subscriptions → Subscriptions → ViaSanto, or the page play.google.com/store/account/subscriptions.
The “Manage subscription” button in the Application (Settings → the “Profile” tab → the “SUBSCRIPTION” section → “Purchase and subscription terms”) also leads to these settings. Neither uninstalling the Application nor deleting the ViaSanto Account cancels the Subscription.
After cancellation, Premium access remains active until the end of the paid period, after which the Account returns to the free version. Diamonds, both purchased and received as part of the Subscription, remain in the Account. Changing the plan (from monthly to annual or vice versa) is done in the store’s subscription settings, under the store’s rules.
7. Right of withdrawal
As a rule, a consumer has the right to withdraw from a distance contract within 14 days without giving any reason. This right does not apply to digital content not supplied on a tangible medium if performance has begun with the consumer’s express prior consent, the consumer was informed before performance began that they would lose the right of withdrawal once performance had been completed, and the consumer acknowledged this (Article 38(1)(13) of the Polish Consumer Rights Act of 30 May 2014).
For this reason, before each purchase the Application asks the User to tick a consent with the following wording (quoted from the Application’s screen): “By purchasing, you request immediate delivery of the digital content (diamonds / Premium access) before the 14-day withdrawal period expires and acknowledge that once it is delivered you lose the right to withdraw from the contract. Refunds are available under the rules of the app store where you make the purchase.” and “I understand and want to buy now”. The consent given is recorded in the consent register of the User’s Account, and the purchase confirmation is sent by the store operator.
If the consumer has not given such consent, they may withdraw from the contract within 14 days of its conclusion by submitting a statement, e.g. by email to contact@viasanto.com, using the model form below, which is not mandatory. Regardless of this, a refund may be requested directly from the store under its rules (section 8).
Model withdrawal form (this form is to be completed and returned only in the event of withdrawal from the contract):
- To: ViaSanto Marcelina Goździewska-Ćwirlej, ul. Sikorskiego 15/8, 64-920 Piła, Poland, email: contact@viasanto.com
- I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the supply of the following digital content (*) / the provision of the following digital service (*): …
- Date of conclusion of the contract: …
- Name of consumer(s): …
- Address of consumer(s): …
- Signature of consumer(s) (only if this form is submitted on paper)
- Date: …
(*) Delete as appropriate.
8. Refunds
Payment is collected by the store operator, so refunds for a purchase are decided by Apple or Google, respectively, under their own rules.
Refund requests are submitted:
- in the App Store: at reportaproblem.apple.com, after signing in with the Apple ID;
- in Google Play: in the order history of the Google account (play.google.com/store/account/orderhistory), by choosing “Request a refund”.
If the store cannot handle the request or refers the User to the Service Provider, the request should be sent to contact@viasanto.com. The Service Provider reviews the request and, where justified, arranges a refund through the store. The Service Provider also provides assistance at the same address with any other problem with a purchase.
Effects of a refund. If Apple or Google grants a refund request, the Service Provider deducts from the Account the Diamonds granted for the refunded purchase, up to the available balance at most. For the Subscription, Premium access expires at the end of the refunded period.
In the event of abuse, in particular repeated refund requests after the Diamonds have been used, the Service Provider may suspend the Account or restrict the ability to make purchases with it (Terms of Service, section VII.6).
9. Diamonds
Diamonds are internal units of the Application. They are received free of charge for prayer (one Diamond for each day of prayer, and also in Draws), as part of the Subscription, or purchased in Diamond Packs. They are spent on Rosary Designs in the Collection; the price of a Rosary Design is shown before it is unlocked. The Service Provider may in the future make other ways of using Diamonds available; information about them will appear in the Application.
Diamonds are not money or a means of payment and have no monetary value. They cannot be exchanged for cash, given to another User or transferred to another Account; they can be used only in the Application. Diamonds do not expire as long as the Account exists.
Diamonds should not be confused with Prayer Points, which are awarded free of charge only and cannot be bought or exchanged (Terms of Service, section III.3).
No paid random items. No random items can be bought with money or Diamonds. The Draws (“Card draw” and “Golden draw”) are solely a free reward for prayer; they may give a saint card, a bead of a Rosary Design or a Diamond.
10. Changes to prices and packs
The Service Provider may change prices and the contents of Diamond Packs. Changes do not affect purchases already paid for. The User will be informed of a change in the Subscription price in advance, in accordance with the store’s rules; a User who does not accept the new price may cancel the Subscription before it takes effect.
11. Complaints
If Diamonds or Premium access have not been delivered or do not work as described, a complaint should be sent to contact@viasanto.com, giving the email address of the ViaSanto Account, the store (App Store or Google Play), the date and number of the order and a description of the problem. The Service Provider handles the complaint within 14 days. If the digital content does not conform to the contract, the Service Provider first brings it into conformity (e.g. grants the missing Diamonds or activates Premium); the consumer also has the rights arising from the Polish Consumer Rights Act.
12. Purchase confirmations and invoices
The purchase confirmation is issued by the store operator (Apple or Google); it is available in the purchase history of the User’s Apple ID or Google account and in the email from the store. For a VAT invoice, the Service Provider should be contacted at contact@viasanto.com; the Service Provider will indicate what document can be issued for the given purchase and by whom.
13. Minors
The Application is intended for persons who are at least 16 years old. Persons under 18 may make purchases only with the consent of a parent or guardian. The Service Provider recommends enabling parental controls for purchases in the store.
14. Contact and final provisions
For purchase matters: ViaSanto Marcelina Goździewska-Ćwirlej, ul. Sikorskiego 15/8, 64-920 Piła, Poland, email: contact@viasanto.com.
Matters not covered by this document are governed by the Terms of Service, the rules of the store where the purchase was made (App Store or Google Play) and Polish law. A consumer living outside Poland keeps the protection given to them by the laws of their country of residence. The Polish version of this document is binding.